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Terms and Conditions

§ 1 Scope

The business relationship between the customer and CANVASI comprises exclusively the following terms and conditions, valid at the time the order is placed. Differing conditions made by the customer are not accepted by CANVASI.

§ 2 Conclusion

Your order constitutes an offer to us to conclude a sales contract. If you place an order with CANVASI, we will send you an email or fax confirming the receipt of your order and its details (order confirmation). This order confirmation does not constitute acceptance of your offer, but is only to inform you that your order has been received. A purchase contract only comes into existence when we send the ordered product to you and confirm the shipment to you with a second email or fax (shipping confirmation).

§ 3 Delivery

Unless otherwise agreed, the delivery of stock to the delivery address is specified by the customer.

If the supplier of CANVASI has not supplied ordered goods despite contractual obligation to CANVASI, CANVASI is entitled to withdraw. The purchase price already paid will be refunded immediately.

The shipping costs for our products can be found on our website at mail order / payment terms.

§ 4 Due Date and Payment Arrears

CANVASI sends an invoice. In individual cases, CANVASI reserves the right to request payment before delivery or cash upon delivery. Delivery notices and invoices are usually mounted on the outside of the package. The invoice amount is due upon receipt of the invoice. For new customers, purchase per invoice is possible up to a maximum limit of €500.

§ 5 Retention of Title

The delivered goods remain the property of CANVASI until full payment is received.

§ 6 Liability for Defects

Statutory warranty rights apply. Any information of a technical nature with regard to the processing of the products supplied by CANVASI is understood to be accurate, but is non-binding and without any liability. Commodities are not always uniform and minor differences in design and dimension are therefore admissible.

If there is a defect in the goods, the customer may demand rectification of defects or replacement of item. If neither is possible, the customer may withdraw without significant loss from the contract, reduce the purchase price or claim compensation. The assignment of these claims of the customer is excluded.

Our products may vary due to different harmonisation with colours and inks, or to various processing techniques where the coating has only a limited durability and/or a limited lightfastness under certain circumstances. An incompatibility with the inks and colours used by the purchaser may also occur.

Customer claims for compensation are excluded. This excludes claims for damages of the customer arising from injury to life, limb, health or the breach of contractual obligations as well as liability for other damages based on an intentional or grossly negligent breach of duty of CANVASI, its' legal representatives or agents. Material contractual obligations are those whose performance to achieve the objective of the contract is necessary. In breach of contract CANVASI is liable only to the typical, foreseeable damage if this was simply caused through negligence, unless there are claims for damages of the customer arising from injury to life, limb or health.

In the subsequent performance by way of a replacement delivery, the customer is obliged to return the original goods within 30 days to CANVASI. If the goods do not arrive at CANVASI within this period, CANVASI is entitled to demand compensation for the original goods.

§ 9 Final Provisions

Jurisdiction is 'Aschersleben', unless the customer is a merchant within the definition of HGB.

German law applies, excluding the CISG.

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